FAQs
At Luqmani Herbs, we aim to make your journey to natural wellness as smooth and informed as possible. That’s why we’ve compiled a list of FAQs to answer your most common questions about our products and services.
Our FAQs cover everything from product ingredients and usage instructions to shipping policies and return procedures. Whether you’re curious about how our herbal supplements are formulated or need help choosing the right remedy for your needs, our FAQs are a great place to start.
Many customers also use the FAQs section to learn more about our commitment to quality. We pride ourselves on using 100% natural ingredients, free from harmful chemicals and additives. Our products are carefully crafted to support your overall health and well-being using time-tested herbal traditions.
Still have questions after browsing the FAQs? Our customer support team is always ready to assist you with personalized guidance and support. In this FAQs Section, we tried to clearer picture of what we have. We’re here to ensure your experience with Luqmani Herbs is both satisfying and enriching. Our FAQs question and answer were for our customers’ details. We tried to give our clearer product picture in the FAQs section. If you didn’t find a clearer picture in this FAQs section, let us know. We will try to make our FAQs section better next time.
Why should I shop online?
We provide certain rare herbs, spices and other natural products directly to the consumer which are either hard to find or are not available in the market for them to use. More over we are ISO and GMP certified company we make sure our clients gets the best herbs.
Do you have Cash on Delivery as a payment option?
Yes. COD is available on the website within UAE and Pakistan.
Soon it will be availble in India aswell.
World Wide: No, COD is not available.
I want to purchase an item that is not available in your store. Can I request one?
Yes, if you are looking for a specific item/product that is not available on our store, please write to us at info@luqmaniherbs.com
Are Luqmani Herbs LLC products available abroad/internationally?
Yes in Luqmani Herbs we are available abroad. Shipping is free on orders above USD120.
Orders under USD120 shipping will be charged.
If I have placed an order and want to change the shipping address, how can I do so?
You can request for a change in shipping address by sending us message on our Whatsapp no. +971-555192114 before your order has dispatched or simply email us info@luqmaniherbs.com with the ref, of order number and we will take care of it.
What is the escalation process available to a customer to help resolve any issues/complaint?
For all order-related inquiries, email us with your order number & contact details in the Subject Line and we will respond within 1-2 working days.
What is the average shipping time for a normal delivery?
t Luqmani Herbs, we understand that convenience is key when it comes to shopping online. That’s why we offer a Guest Checkout option for customers who prefer a quick and hassle-free purchase experience without creating an account.
When using Guest Checkout, you won’t need to register or remember login credentials. It’s a straightforward and secure way to complete your order—ideal for those who are short on time or simply want a one-time purchase. However, to ensure a smooth transaction and reliable delivery, we do require a valid email address and mobile number. These details help us keep you informed about your order, including confirmation, shipping updates, and delivery tracking.
Providing accurate contact information also enables our customer support team to reach out if any issues arise with your order, ensuring timely resolution and uninterrupted service. Rest assured, your personal data will be handled with the utmost care and protected under our strict privacy policy.
Whether you’re purchasing your favorite herbal supplement or trying one of our new wellness blends for the first time, Guest Checkout makes the process simple and stress-free. We believe shopping for health and wellness products should be as calming and seamless as the remedies we provide.
If you enjoy your experience with Luqmani Herbs and wish to access exclusive offers, faster reordering, and a personalized shopping experience in the future, you’ll always have the option to create an account later.
Shop smart, shop natural—experience Luqmani Herbs, even as a guest.
Can I use the products available on your online store without any knowledge about them?
Although all products sold on our store are free from side effects we, however. recommend that you consult all information about the product, its uses and/or its side effects with expert before purchasing them. You can call us or chat with Ayurveda expert right now.
I need to buy your products in bulk. Do you have any discounted rates for items in bulk?
Yes, we offer discounts on Bulk orders. Please send us message on our Whatsapp no. +971-555192114 or email us info@luqmaniherbs.com for best quotes.Please note that samples will be charged to your account that too at retail price.
Who are the shipping partners of the Luqmani Herbs LLC? How many countries will they cater to?
Luqmani Herbs has DHL, Aramax,UPS,Emirates Post and Dubai Courier on board as a delivery service provider which now allows us to deliver all over the world.
How do I cancel my order? What should I know regarding order cancellation?
Any order can be cancelled within a day of placing.Just send us message on our Whatsapp no. +971-555192114
We are happy to cancel and refund the money. Refund will refund into your account within a day.
What is the average shipping time for a normal delivery?
Generally, the order is dispatched on the next day when the order is placed and takes around 1-7 working days to order get delivered depending upon your location.
Within UAE (1-2 days)
Western Region UAE(2-4 days)
All over India(2-3 days)
All over Pakistan(2-3 days)
All Over UK(4-5 days)
All over KSA (4-5 days)
Rest of the world(5-7 days)